Ways To Bank

We’re open for your business 24 hours, 365 days with our electronic and phone banking options:

• Online Banking - access your account details, pay bills and make transfers online
• Touchtone phone banking - check your account balances, pay bills and make transfers, from any touchtone phone
• DirectLink - allows multiple users to access domestic and international accounts and payment services, as well as providing trade finance services
• DirectLink Online - Our new web enabled domestic payment system. Offering enhanced payment functionality through your Broadband Internet connection
• DirectDeal - buy and sell foreign exchange online.

Please note - some electronic and phone banking services are available only for single-signatory accounts.

Other Services

• At our extensive network of branches, you can use our Creditpoint facilities to make deposits without having to queue
• Our nationwide network of Business Banking Managers means personal service from experienced business bankers is never far away.

More Information

To discuss the best options for your business, call your Business Banking Manager. Or phone 0800 16 88 88 and we’ll put you in touch with the Business Banking Manager nearest you.

Touchtone Phone Banking

The Bank is always open if you’re registered for our touchtone service. You can call from a touchtone phone from anywhere in New Zealand or overseas to:

• Check account balances
• Pay bills
• Transfer funds between accounts
• Get information on past transactions
• Order statements, cheque books and deposit books, and change automatic payments.

You can call from your home or office, or even a phone box or mobile phone while you're travelling. You can also call from overseas.

For a demonstration

For a free trial, use the demonstration numbers - no actual transactions will take place. (If you have to log off, print this page so you'll have these numbers handy).

• Dial 0800 28 28 28
• Enter demonstration customer number 70108009 and press #
• Enter the three specific digits of the demonstration PIN that are requested. The demonstration PIN is 13579

What you need

You need your customer number which is printed on your Cashpoint card, and a 5-digit personal identification number (PIN). You select this PIN when you first call to register for touchtone phone banking.

Please note that this service is available only for single signatory accounts.

You will have to meet the cost of the international call. Overseas calls must be from a touchtone phone.

For more touchtone information or to register

If you'd like to know more about touchtone phone banking, contact your Relationship Manger or call 0800 16 88 88 and we will put you in touch with the Business Banking Manager nearest you.

If you are ready to register for touchtone, simply call 0800 28 28 28.