Phone

To provide fast and informed service, we have a range of freephone numbers dedicated to specific services. Choose the number you need and call anytime, 24 hours, 365 days.

Personal
From overseas
0800 18 18 18
+64 4 382 9608
Business 0800 16 88 88
Rural 0800 807 711
Home Loans 0800 185 185
Mobile Mortgage Managers 0800 800 980
Credit Cards 0800 741 741
Insurance 0800 65 85 85
Lost or stolen cards
From overseas
0800 724 200
Touchtone phone banking
From overseas
0800 28 28 28
+64 4 499 0949
Direct Investments
From overseas
0800 656 888
+64 4 381 2784
Private Banking 0800 500 588

Please note, if you are calling from overseas you will have to meet the cost of the international call.

Other Contact Numbers

Online Banking
Personal Customers 0800 49 50 51
Business/Rural Customers 0800 69 62 69
Overseas Customers +64 4 473 9880
Online Share Trading 0800 885 564
From overseas +64 4 498 7068
Economics +64 4 802 2352
+64 4 473 4928 Fax
Markets +64 4 802 2353
+64 4 802 2024 Fax
International and Trade Finance 0800 270 875
0800 270 895 Fax
Franchising 0800 25 18 58
+64 9 356 9202 Fax
Merchant Services 0800 473 453
+64 4 494 4705 Fax
Private Banking from overseas +64 4 495-5161
+64 4 495 5178 Fax
Lending Services Centre
(solicitor enquiries only)
+64 9 252 2977
0800 277 777 Fax
(Weekdays 8.30am – 5.00pm)
National Bank Saving and Investing