Security Information Centre
At The National Bank, we take your banking security very seriously. It's a priority
to provide you with safe and secure banking options and work with you to protect
you from fraud, so you can bank with confidence.
Safe and secure
Our processes and technology ensure your banking is safe and secure as possible,
when you use us. We regularly review and update our systems and processes to guard
against any new security threats.
Security – a joint responsibility
We do everything we can to keep your banking secure, but you have a part to play
too. In this section you'll find information and practical steps you can take to
help protect yourself from fraud.
National Bank Online Banking Promise
In the unlikely event that you incur a loss from Online Banking fraud, we'll reimburse
you the full amount of any unauthorised transaction (provided of course that you
are not involved in the fraud and act within our Conditions of Use). Our promise
means you can bank online with confidence.
Provided by the Ministry of Consumer Affairs, the ScamWatch site has information to help you recognise, avoid
and report scams.